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Shipping & Returns

SHIPPING POLICY

At MyMowgli, we aim to deliver your orders safely and as quickly as possible.

Shipping Timeline

  • Orders are usually processed within 1–3 business days after confirmation.

  • Delivery across India typically takes 7–10 business days, depending on the location and courier service availability.

  • During sales, festive seasons, or unforeseen circumstances, deliveries may take slightly longer.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.

  • We may offer free shipping on selected orders or promotional campaigns.

Order Tracking

  • Once your order is shipped, tracking details will be shared via WhatsApp, SMS, or email so you can track your package easily.

Delivery Notes

  • Please ensure that the shipping address and contact details provided are accurate to avoid delivery delays.

  • In case of failed delivery attempts due to incorrect address or unavailability of the customer, re-shipping charges may apply.

Delays & Exceptions

While we work with trusted courier partners, delivery timelines may be affected by:

  • Remote delivery locations

  • Weather conditions

  • Public holidays or strikes

  • Unexpected logistics disruptions

We appreciate your patience and support for our growing brand.

RETURN & EXCHANGE POLICY

At MyMowgli, every product is carefully packed and quality-checked before dispatch. Since we are a small growing brand focused on offering premium quality at the best prices, we currently do not accept returns for reasons such as change of mind, dislike of color/design, or incorrect size selection by the customer.

Exchange Eligibility

We only offer exchanges in the following cases:

  • Product received is damaged

  • Wrong item delivered

  • Manufacturing defect

To be eligible for an exchange:

  • The issue must be reported within 48 hours of delivery

  • Product must be unused, unwashed, and with original tags/packaging intact

  • Clear unboxing video and images must be shared as proof

Size Exchanges

We recommend checking the size chart carefully before placing an order.

However, if a size exchange is required, it may be accommodated only subject to stock availability and shipping charges may apply.

Non-Returnable Items

The following are not eligible for return or refund:

  • Products purchased during sale/discount offers

  • Items bought under combo offers

  • Used, washed, or damaged products after delivery

  • Minor color variation due to photography/light settings

Refund Policy

We currently do not offer refunds once an order is placed and dispatched.

Refunds will only be processed if:

  • An item is unavailable after order confirmation, or

  • A replacement cannot be arranged for an eligible issue

Approved refunds will be processed to the original payment method within 5–7 business days.

Cancellation Policy

Orders can only be cancelled before dispatch.

Once shipped, orders cannot be cancelled.

Contact Us

For any concerns, please contact us on:

Please mention your Order ID while contacting us.

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